Welcome to https://www.otmscranton.com (“Site”). This Privacy Policy explains how Over the Moon Scranton(“we,” “us,” “our”) collects, uses, stores, shares, and protects the personal information of visitors and customers when you use our Site. 

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms described here. If you do not agree with this policy, please do not use the Site.

1. What Type of Information We Collect

We collect both personal information you provide directly and information collected automatically when you use our Site. 

Information You Provide

You may provide personal information when you:

• Create an account or profile

• Place an order

• Sign up for newsletters or marketing communications

• Send us a message or submit a form

Personal information may include:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment details (processed securely by Stripe — we do not retain your full card details) 

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address

• Browser and device information

• Pages viewed and interactions with the Site

• Cookies and tracking technologies (see section 7) 

2. How We Collect Information

We collect personal information when you actively provide it (e.g., placing an order, filling out a form) and automatically through cookies and similar technologies as you navigate the Site. 

3. Why We Collect Your Information

We use the information we collect to:

• Fulfill and process your orders

• Communicate with you about your orders and account

• Personalize your experience on our Site

• Send you promotional or marketing communications (with your consent)

• Improve our products, services, and Site functionality

• Comply with legal obligations and protect against fraud 

4. How We Store, Use, Share, and Disclose Your Information

We will store personal information for as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

We may share personal information with:

• Service providers (e.g., Stripe for payment processing, email service providers, shipping partners)

• Analytics and advertising partners

• Legal or regulatory authorities when required by law

• Business partners involved in fulfilling your order 

We do not sell your personal information for marketing.

5. How We Communicate With You

We may communicate with you via:

• Email (e.g., order confirmations, updates, newsletters)

• SMS or text messages (if you opt in)

• Customer support interactions

You may unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly. 

6. Payment Information and Third-Party Processors

All online payments on our Site are processed through Stripe, a trusted third-party payment processor. Stripe securely handles your payment information, and we do not store your full credit card numbers on our servers. Please review Stripe’s privacy practices for more details. 

7. Cookies and Tracking Tools

We and third-party providers use cookies and similar technologies to:

• Enable basic Site functionality

• Understand how visitors use our Site

• Improve performance

• Provide targeted advertising and analytics

Cookies may be essential, performance-related, or for marketing purposes. You can manage your cookie preferences through your browser settings or cookie consent banners. 

8. How Visitors Can Withdraw Consent

If you previously agreed to receive communications or consented to data collection (e.g., for marketing), you can withdraw that consent at any time by:

• Unsubscribing from marketing messages

• Updating your account preferences

• Contacting us directly using the contact information below 

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy with its effective date on this page. 

10. Contact Information

If you have questions about this Privacy Policy, how we treat your data, or want to exercise your privacy rights, you can contact us at:

Over the Moon Scranton
Email: [Your Contact Email]
Phone: [Your Contact Phone]
Address: [Your Business Address] 

11. Optional: Cookie Banner & “Do Not Sell My Data” (CCPA)

If required to comply with privacy regulations like the California Consumer Privacy Act (CCPA), you should include a “Do Not Sell My Personal Information” link on your Site and use consent tools (e.g., Wix privacy tools) to allow visitors to disable data sharing.